- Sufficient Power With 500Wh (140,400mAh) capacity, the 10-output-port power station can power your camping and home needs (mobile phone, laptops, fans, camera, and other electronic devices ).
- Easy and simple to operate 3 recharging P501 methods (standard home outlets, solar panels or car charging ports). P501 can power 5 devices simultaneously. The silicone handle design makes it more portable and comfortable on the go.
- Safety-BMS The smart and intelligent system always protects your devices from any recharging and discharging issues.
- The Sine Wave Output The stable and continuous waveform has shown very good performance on precise devices, particularly the oxygen concentrator or other medical devices.
- LED Light The built-in LED light (4W) can immediately light up your way at any home blackout oremergency outdoors.
- LCD Screen You can always check the remaining power, discharge status, etc. by pressing the LED button twice easily.
Pre-sale Service Contact
Please contact us cc@oukitel.cc, if have any question.
Global insurance
Products from Oukitel always promise to give customers excellence in quality, durability, safety. Moreover, your entire Oukitel purchase process has been protected and secured by our insurance.
After-sale Service
15-Day money-back guarantee
Oukitel offers a 15-day money back guarantee for products purchased from oukitel.com directly. We believe that you will enjoy using our Oukitel goods. However, if you are not satisfied with your purchase, feel free to let us know within 15 days. We will refund the full purchase price once we receive the product and confirm the validity.
The valid return time will be within 15 days from the original purchase date, and the returned products should be in new or as-new condition.
Please note that the customer is responsible for return shipping cost. Upon your request, we will provide an exchange or refund (excluding shipping costs) upon receipt of the exchange for your order.
Product must be in original packaging with all accessories
Returns may be refused if the item does not meet the above requirements.
Please Follow the 3 steps to process your return
◆ Step 1:
Register your order in our return center: https://oukitel.com/pages/claim-warranty
◆ Step 2:
Our Support Team will determine whether your order is eligible. After confirming that your order is eligible, they will give you a Return Material Authorization (RMA) number and provide you with a prepaid return shipping label (label to be determined by the support team). They will also provide instructions on how to properly package the product to return it safely. This is incredibly important. Do not ship the product until you have received the proper safety directions on how to ship the product. You must clearly mark the RMA number on the package and include your proof of purchase date with the product.
◆ Step 3:
Oukitel service team will process your return or warranty according to the return or warranty policy.
Please DO NOT return the items without the RMA confirmation from the Oukitel Customer Service Team.
For return without confirmation, the refund or replacement may not be processed.
Refund
After you returned the prodcut to our warehouse, we'll issue the refund within 14 business days, you'll be notified with an email once your order is refunded.
If you don't receive the refund after 14 business days, please contact us via cc@oukitel.cc.
Return Shipping Cost
Returns must include all accessories
Items must include original packaging
If items meet the above requirements, and the consumer is not required to bear the shipping fee for this reason.
Cancellation
Customers can request a full refund within 24 hours after placing an order on oukitel.com. Orders purchased after 30 days could not be canceled.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
24 Months Warranty
We provide 24 Months warranty for purchases on oukitel.com.
Please Follow the 4 steps to claim your warranty.
Step 1
Claim your warranty on oukitel.com : https://oukitel.com/pages/claim-warranty
(Find Your Product's Serial Number : https://oukitel.com/pages/serialnumber)
Step 2
Contact Oukitel Customer Service Team at cc@oukitel.cc.
Attach a short video to show the issues.
Step 3
While the Customer Service Representative processes the claim, you will receive a Return Material Authorization (RMA) form.
If your item is eligible for Oukitel Warranty Policy, you will received a prepaid shipping label*. Please follow the instructions on how to properly package and return the item safely. Please follow the instructions above before you ship out the products.
*Please note that we can only provide prepaid return shipping labels for return packages in the U.S. and Japen. For return in other countries and areas, please contact our Customer Service Team at cc@oukitel.cc for more details.
**Instruction on how to properly package and return the item safely.
Step 4
Oukitel will proceed with replacement 15 business days* after confirming that the defective item is received at our warehouse. The final resolution is subject to the availability of the replacement items.
*Please note that we can only provide prepaid return shipping labels for return packages in the U.S. and Japen. For return in other countries and areas, please contact our Customer Service Team at cc@oukitel.cc for more details.
*Please note that delivery is subject to changes caused by force majeure.
